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True Family Auto

"Our Name Says It All!"

About Us

Santiago Torres & John Ogden started True Family Auto Repair in December of 1998 when working out of their North Lake garage got too cold. But seriously, Santiago and John saw a need in the area for a quality auto repair shop with integrity, so they rented a shop, offering general auto repair and truck transport services.

Twelve years down the road, Santiago and John decided to go their separate ways. John kept the transport business, and Santiago took the mechanic shop. However, as the mechanic shop had grown significantly, there was a need to move to a larger facility, which Santiago did, to our current location at 1621 N. 31st Avenue in Melrose Park, where we have six bays and a clean, comfortable office with waiting area.

Areas Served

Languages Spoken

English
Spanish

What We Offer

Our Specialties include:

True Family Auto Repair provides complete auto repair services for your vehicle, specializing in brake repair, auto maintenance, emissions repair, suspension, starters, and alternators. We work on all vehicle makes and models, and we’ve provided auto, truck, and RV repair in the Melrose Park area since 1998. You can trust us to take good care of you and your vehicle with the goal of earning your 100% satisfaction and keeping your vehicle on the road running like new. Learn more about our auto service specialties below and give us a call to schedule an appointment for auto repairs or vehicle maintenance.

Our Services include:

Air Filter Replacement
Alternator Repair
Auto A/C Repair
Auto Electrical Repair
Auto Maintenance
Automatic Transmissions
Batteries
Brake Repair & Service
Check Engine Light
Clutch Repair & Replacement
Coolant / Antifreeze Change
CV Joints
Dashboard LCD Screens
Diagnostics
Diesel Pick-up Repair
Differentials & Axles
Drive Axles
Emission Repair
Exhaust / Muffler Service & Repair
Fluid Flushes
Four Wheel Drive
Front Wheel Drive
Fuel Injection Cleaning
Heating Systems
Oil Change / Lube Service
Overdrive Transmissions
Power Doors & Windows
Radiator Service
Standard Transmissions
Starter Repair & Replacement
Steering
Suspension Repair
Timing Belt Replacement
Transfer Cases
Transmission Flush
Transmission Rebuilds
Tune-Ups
U-Joints
Water Pumps

Our Brands include:

Acura
Audi
BMW
Buick
Cadillac
Chevrolet
Chrysler
Dodge
Fiat
Ford
GMC
Honda
Hyundai
Infiniti
Jaguar
Jeep
KIA
Land Rover
Lexus
Lincoln
Mazda
Mercedes
Mercury
Mini
Mitsubishi
Nissan
Oldsmobile
Pontiac
SAAB
Saturn
Scion
Smart
Subaru
Suzuki
Toyota
Volkswagen
Volvo

Our Products include:

Flex Wiper Blades

Testimonials

On 5/6/2025 Mary Lawrence Alex Blevins had this to say:
Have been working for us many times always honest about what really needs to be done Testimonial written by Mary Lawrence Alex Blevins on this site.

On 4/12/2025 Anthony Muro had this to say:
Great service, great pricing, honest.

On 12/13/2024 Diego Herrera had this to say:
Amazing service!

On 11/20/2024 Travis Lanier had this to say:
Great service and fair pricing, very happy with this shop

On 11/14/2024 Patricia C. had this to say:
True Family Auto is the only place I trust to do quality work. I have, and will continue to recommend Santiago and his team to anyone in need of a mechanic. Excellent customer service. He takes his time to explain the issues and answer any questions I have. Would recommend them without hesitation.

Contact Us

True Family Auto
1621 N 31st Ave Melrose Park, IL 60160
Phone: (708) 615-0695

Located in the Melrose Park area, we service the following communities: Elmhurst, Franklin Park, Northlake, Oak Park, and Stone Park in addition to surrounding areas.

Where To Find Us

Payment Types Accepted

Cash, Visa, Discover, MasterCard, Debit Cards

Our Hours

Holiday Hours May Vary. Please Call For Details.

Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM

News

Does your vehicle need a diagnostic tune-up? Our team at True Family Auto provides comprehensive diagnostic services to ensure everything is running smoothly. Whether it's for your daily driver or a diesel truck, we’ve got you covered!

On this Veterans Day, True Family Auto extends our deepest gratitude to all who have served and continue to serve. Your courage, dedication, and sacrifice inspire us every day. Today, we salute you for protecting our freedoms and making countless sacrifices. Thank you for your service to our country!

🌞🚗 True Family Auto Announcement 🚗🌞

Just a friendly reminder that True Family Auto will be taking a summer break from July 29th to August 4th to recharge and unwind. Our team will be back on August 5th, ready to serve our wonderful community with top-notch service and care. Thank you for your understanding, and we can't wait to see you soon! 🌴🌺🚗

Get your A/C ready for the sizzling summer ahead! Don't sweat it out when you can stay cool and comfortable with our reliable A/C repair services. Contact us today to schedule your appointment and beat the heat! 🌞

🐰🌸 Happy Easter from all of us at True Family Auto! May your day be filled with joy, love, and lots of sweet treats. Wishing you a wonderful holiday surrounded by loved ones.