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True Family Auto
"Our Name Says It All!"
About Us
Santiago Torres & John Ogden started True Family Auto Repair in December of 1998 when working out of their North Lake garage got too cold. But seriously, Santiago and John saw a need in the area for a quality auto repair shop with integrity, so they rented a shop, offering general auto repair and truck transport services.
Twelve years down the road, Santiago and John decided to go their separate ways. John kept the transport business, and Santiago took the mechanic shop. However, as the mechanic shop had grown significantly, there was a need to move to a larger facility, which Santiago did, to our current location at 1621 N. 31st Avenue in Melrose Park, where we have six bays and a clean, comfortable office with waiting area.
Areas Served
Melrose Park, IL | Maywood, IL | Franklin Park, IL | Bellwood, IL | Berkeley, IL | Stone Park, IL | Elmhurst, IL | Oak Park, IL
Languages Spoken
- English
- Spanish
What We Offer
Our Specialties include:
- True Family Auto Repair provides complete auto repair services for your vehicle, specializing in brake repair, auto maintenance, emissions repair, suspension, starters, and alternators. We work on all vehicle makes and models, and weโve provided auto, truck, and RV repair in the Melrose Park area since 1998. You can trust us to take good care of you and your vehicle with the goal of earning your 100% satisfaction and keeping your vehicle on the road running like new. Learn more about our auto service specialties below and give us a call to schedule an appointment for auto repairs or vehicle maintenance.
Our Services include:
- Air Filter Replacement
- Alternator Repair
- Auto A/C Repair
- Auto Electrical Repair
- Auto Maintenance
- Automatic Transmissions
- Batteries
- Brake Repair & Service
- Check Engine Light
- Clutch Repair & Replacement
- Coolant / Antifreeze Change
- CV Joints
- Dashboard LCD Screens
- Diagnostics
- Diesel Pick-up Repair
- Differentials & Axles
- Drive Axles
- Emission Repair
- Exhaust / Muffler Service & Repair
- Fluid Flushes
- Four Wheel Drive
- Front Wheel Drive
- Fuel Injection Cleaning
- Heating Systems
- Oil Change / Lube Service
- Overdrive Transmissions
- Power Doors & Windows
- Radiator Service
- Standard Transmissions
- Starter Repair & Replacement
- Steering
- Suspension Repair
- Timing Belt Replacement
- Transfer Cases
- Transmission Flush
- Transmission Rebuilds
- Tune-Ups
- U-Joints
- Water Pumps
Our Brands include:
- Acura
- Audi
- BMW
- Buick
- Cadillac
- Chevrolet
- Chrysler
- Dodge
- Fiat
- Ford
- GMC
- Honda
- Hyundai
- Infiniti
- Jaguar
- Jeep
- Kia
- Land Rover
- Lexus
- Lincoln
- Mazda
- Mercedes
- Mercury
- MINI
- Mitsubishi
- Nissan
- Oldsmobile
- Pontiac
- Saab
- Saturn
- Scion
- Smart
- Subaru
- Suzuki
- Toyota
- Volkswagen
- Volvo
Our Products include:
- Flex Wiper Blades
Testimonials
On 4/26/2024
Thomas B.
had this to say:
Excellent place to bring your car for service Santiago is a gentleman and very fair place is very clean
On 4/26/2024
Worship All Day B.
had this to say:
I had a great experience at True Family Auto Repair. I was having troubles with my car, I first called Santiago and gave him a short synopsis of what was going on with it. He gave me an ideal what was happening and asked me to bring the car in. He pinpointed the trouble and explained to me how to correct the problem and corrected it. He was professional, friendly, respectful and his business was clear. I highly recommend Santiago for all your car maintenance needs.
On 4/26/2024
Cynthia Y.
had this to say:
I went to True Family Auto Repair after I couldn't pass the Emissions test, 4 straight times in a role. Santiago was actually recommended to me by someone who work at one of the Emissions Testing Centers. In less than 10 minutes Santiago pinpointed the problem and sent me back to the Testing Center, in which I passed. Santiago is a gentleman and honest. He did not try to take advantage of me because I am a woman, nor did he talk down to me. I highly recommend True Family Auto for all your car maintenance need. I had an excellent experience and will return as needed.
On 4/24/2024
Edward Burnett
had this to say:
Attention LT1 engine owners!!!!!!
If you don't have a mechanic, your search is over. I own a 97 Firebird Formula, LT1 engine with high performance package. After an engine rebuild, I picked-up the car from the rebuilder with a belt squeal. Neither the rebuilder nor (5) other mechanics could figure the cause. After wasting $1500, I was referred to True Family by a friend who owns a 95 Camaro with a LT1 race engine. He had an overheating problem that wouldn't go away until he went to True Family. So, I took my Firebird to True Family, and they resolved the problem before I got back home. It turned out to be a coolant valve that was not closed tightly by the rebuilder leaking on the belt. Since then, they are my exclusive mechanic, even for oil changes. For those of you not car savvy, if they can fix a LT1, they can handle anything. For accurate diagnosis and solid repair, True Auto is the place. I have owned this Firebird for 15 years and always worked on it myself before serious back problems.
On 10/5/2023
Álvaro Y.
had this to say:
La mejor atención al cliente, hice el mantenimiento de mi auto aquí y pienso seguir haciéndolo. Son muy responsables con su trabajo.
Contact Us
True Family Auto
1621 N 31st Ave Melrose Park, IL 60160
Phone: (708) 615-0695
Located in the Melrose Park area, we service the following communities: Elmhurst, Franklin Park, Northlake, Oak Park, and Stone Park in addition to surrounding areas.
Where To Find Us
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Payment Types Accepted
Cash, Visa, Discover, MasterCard, Debit Cards
Our Hours
Holiday Hours May Vary. Please Call For Details.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
News
๐ฐ๐ธ Happy Easter from all of us at True Family Auto! May your day be filled with joy, love, and lots of sweet treats. Wishing you a wonderful holiday surrounded by loved ones.โ๏ธ Great news for Ford owners! True Family Auto is now providing Dashboard LCD Screen repairs for models like Focus and Escape. Why replace the whole cluster when you can just swap out the LCD screen? Visit us today for a cost-effective solution to your dashboard display needs.
๐๐ Happy New Year from True Family Auto! ๐
As the year comes to a close, we wanted to take a moment to express our heartfelt gratitude to all our amazing customers. From our family, to yours, we wish you a safe and happy New Year! ๐ฅณโจ
Thank you for choosing True Family Auto as your trusted automotive partner. We look forward to serving you with even greater dedication in the coming year. Stay tuned for exciting offers and promotions in 2022! ๐
#HappyNewYear #TrueFamilyAuto #AutomotivePartner #Gratitude #2022Awaits
๐๐ Merry Christmas from True Family Auto! ๐๐
As we celebrate this joyous season, we want to extend our warmest wishes to you and your loved ones. May your holidays be filled with love, laughter, and unforgettable moments! Stay safe and have a Happy New Year too. ๐ โ๏ธ #MerryChristmas #HappyHolidays #TrueFamilyAuto
๐ฆ๐ Happy Thanksgiving from True Family Auto! ๐๐ฆ
Wishing you a day filled with warmth, gratitude, and joy. ๐งก
Please note that we will be closed on Thursday, November 23rd & Friday, November 24th as our team celebrates this special occasion with their loved ones. We'll be back and ready to serve you on Monday November 27th !
Enjoy the festivities, feast on delicious turkey, and embrace the spirit of giving thanks. From our family to yours, #HappyThanksgiving! ๐๐ฝ๐ฅง
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